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No one can refuse the important role of online reviews. Review is the main factor that goes into a customer’s decision to make a purchase. If you own an online store, you should collect as many positive reviews as many as you can.
Here are 5 tips to encourage positive reviews on your store.
Sometimes, customers need a reminder about the impact of their feedback on your business’s reputation. Customers can write reviews immediately if they are not happy about the products or your service. However, if they are satisfied, they might not think about it. Do not hesitate to directly ask your customers to leave reviews.
You can send emails to your customers to thank them for their purchases and request reviews. Customers will feel comfortable giving reviews with their real experience at that time.
Being a Ryviu Paid membership to customize the email template, and send emails to customers for request reviews. The product link will be embedded in the email template; then customers can leave reviews easier via their mobile, tablet, or computer.
Offering a small incentive is a good way to encourage people to write reviews. Set up a rewards program that recognizes reviewers for taking the time to provide feedback on your business
We release the option to provide a coupon code when customers leave reviews. Is the option that you’re looking for?
Customers need to be heard, so please respond to all reviews on your store to create many dialogs. Take time to comments on customer’s reviews, especially the negative reviews to turn them into positive ones. When your future customers see you read and consider reviews, they will be more likely to write their own.
With Ryviu app, you can own and manage all reviews which customers leave on your store. Click here to get more detail how to approve reviews before publishing.
Showcase your reviews in beautiful galleries on your store is the best way that customers can know you respect their reviews. Many people like getting shoutouts, so this might even act as an incentive for others to leave their positive reviews.
What are your tips to collect more positive reviews on your store? Let's share your tips on Shopify/Dropshipping Warriors group.
